Valid from June 12, 2024
Regardless of the method of booking, the rental agreement is always concluded between the car rental company (“Local Car Rental”) and the person who signs the rental agreement or the legal entity (hereinafter collectively referred to as the “renter”) represented by the person signing the agreement during the rental transaction.
The renter must possess a valid driving license, sufficient driving skills for the prevailing conditions, at least one year of driving experience, and meet the specific age requirements stipulated by Local Car Rental in the rental agreement.
Local Car Rental must deliver the vehicle to the renter in roadworthy condition and in compliance with the law at the agreed time and place. Furthermore, upon specific request by the renter, Local Car Rental shall provide sufficient guidance on the use of the vehicle.
The rental vehicle has been inspected by Local Car Rental or its partner before being handed over to the renter.However, the renter is also obliged to inspect the vehicle upon receipt to verify any pre-existing damages or deficiencies.
Any damages or deficiencies must be reported to Local Car Rental immediately.
The renter is obliged to care for the vehicle as well as a prudent person would care for their own vehicle, and to exercise special care and caution while driving. The renter agrees to use the vehicle only in its normal, intended manner.
During the rental period, the renter must routinely monitor the vehicle’s condition, such as tire pressure and the sufficient replenishment of oil and other fluid levels.
Whenever the vehicle is left parked, even for a brief moment, it must be locked.
The renter agrees to drive the vehicle personally. They may hand over the vehicle to another person or allow it to be driven by another person only if explicit permission has been recorded in the rental agreement. The renter/driver must possess a valid driving license and at least one year of driving experience. Furthermore, they must meet the age requirements specified by Local Car Rental. The renter is obliged to inform any person to whom they hand over the vehicle within the scope of this agreement about the contents of these terms. Using the vehicle for illegal purposes,towing, competitions or training for them, driving instruction, and driving on ice outside officially marked ice roads is prohibited.
The vehicle must not be taken outside the borders of Finland unless specifically agreed upon with Local Car Rental.
Smoking and the transportation of pets in the vehicle are prohibited.
The renter is always fully liable for all parking fees, parking fines, private parking enforcement charges, overload fees,summary penal fines, fines resulting from speeding or other traffic offences or violations, toll fees, and congestion charges incurred during the rental period.
By signing the rental agreement, the renter authorizes Local Car Rental to disclose their personal data to the authorities for the purpose of imposing the aforementioned penalty fees.
The renter pays for the fuel they use. The type of fuel to be used is specified in the rental agreement, on the key fob, on the sticker inside the fuel tank flap, and on the registration certificate. The renter is fully liable for any damage caused to the vehicle by refueling or using incorrect fuel. If the renter returns the vehicle with a partially empty tank, or in the case of fully electric vehicles, with a partially discharged battery, Local Car Rental has the right to charge for the missing fuel or charge, as well as a refueling or recharging fee at the price specified in the rental agreement or price list. In the case of fully electric vehicles, a full battery means a charge of at least 70%.
The renter is obliged to compensate Local Car Rental for any damage to or loss of the vehicle or its equipment during the rental period, and to pay the contractually agreed rent as compensation for downtime during the vehicle’s repair, up to a maximum of 30 days.
However, the renter’s liability is limited to the basic deductible (excess) specified in the rental agreement. The basic deductible is charged separately for each individual accident or damage incident.
The basic deductible can be reduced or, in some cases, completely waived by paying an additional fee separately agreed upon in the rental agreement.
The renter is obliged to compensate Local Car Rental for damages in full without any deductible limitation if the damages have arisen or been caused in any of the following ways: overloading, smoking in the vehicle, damage to the vehicle’s upholstery, driving with over- or under-inflated tires, loss of keys, using incorrect fuel, snow damage when warned by signs, driving in areas too narrow for the vehicle’s dimensions, driving on flooded roads, driving on poor-quality roads or terrains, or any other negligent or incorrect use of the vehicle.
The renter is obliged to compensate Local Car Rental for cleaning and detailing costs resulting from unusual soiling of the vehicle.
The renter is fully liable for damages to the vehicle’s windshield, tires, rims, and hubcaps, unless the renter has accepted an additional fee that waives this liability.
The renter’s full liability for compensation always applies to damages directly or indirectly resulting from the renter’s criminal conduct, operating the vehicle under the influence of alcohol or other intoxicating substances, or any other intentional act or gross negligence constituting a breach of the contract terms.
The renter is released from liability towards Local Car Rental, including the deductible, only if Local Car Rentalreceives full compensation for the damage from a potential third party responsible for the damage or from their insurance company.
The renter must immediately notify Local Car Rental of any fault occurring in the vehicle or any damage sustained by the vehicle during the rental period. Any crime affecting the vehicle, traffic accidents, personal injuries, or accidents involving animals must always be reported to the police immediately as well. In the event of a damage incident, the renter must always fill out a written damage report for Local Car Rental, at the latest when returning the vehicle. The renter is fully liable for any damages resulting from the neglect of the aforementioned notifications.
Local Car Rental is liable for any technical faults occurring in the vehicle during the rental period that do not result from the renter’s operating error and/or negligence. Provided that the error or fault is the responsibility of Local Car Rentaland it is necessary to continue the journey, the renter may independently have the vehicle repaired at Local Car Rental’sexpense up to a maximum value of €75. A receipt for the repair work and the payment made must be provided to Local Car Rental.
Unless another payment method has been separately agreed upon, the renter shall pay the contractually agreed rent and any applicable extras using their payment card. By entering into the rental agreement, the renter accepts in advance the final statement prepared for the rental without signing it personally.
In connection with the rental, Local Car Rental has the right to perform a pre-authorization on the renter’s payment card for an amount corresponding to the estimated final rent and any other potential charges. This allows Local Car Rental to verify that the renter’s payment card account has sufficient funds and that the card is valid. It is specifically noted that Local Car Rental has the right, when justified, to charge the renter’s credit card specified in the agreement for additional costs beyond the contract rent, including: the contractual basic deductible, fuel charges, rents and fees resulting from an extension of the rental period, vehicle delivery and collection fees, parking fines, private parking enforcement fees,summary fines, traffic fines, road tolls, congestion charges, overload fees, and other similar charges incurred during the rental period, including administrative fees.
If the legal entity designated as the renter in the agreement is unwilling or unable to pay the rent, the person who signed the agreement on behalf of said renter shall be personally liable for the rent and any additional fees under these terms related to the rental.
Furthermore, Local Car Rental has the right, whenever it deems necessary, to require a second credit card from the renter as security for payments arising from the rental.
If a technical fault or other defect appears in the vehicle during the rental period for which the renter is not liable under the rental terms, the renter may demand that Local Car Rental rectify the defect or grant a price reduction corresponding to the defect. If Local Car Rental is unable to deliver the rental vehicle to the renter in accordance with the terms of the rental agreement, the renter has the right to receive compensation for direct, reasonable costs incurred due to the delay.
The renter must return the vehicle along with all its equipment to the agreed location at the end of the rental period.
The contractual rental period ends when the vehicle and its keys have been returned to Local Car Rental or when Local Car Rental has received the renter’s notification that the vehicle has been returned to a location approved by Local Car Rental.
If the vehicle is not returned in this manner and an extension of the rental period has not been demonstrably agreed upon,Local Car Rental may report the matter to the police. Local Car Rental is entitled to charge the renter full rent for the duration of the return delay, as well as compensation for extra work and other related financial losses incurred by Local Car Rental due to the delay. Unless otherwise agreed, the vehicle must be returned with a full tank.
The rental company is not responsible for property left in the vehicle at the time of return.
If the renter returns the vehicle before the end of the agreed rental period, the rent is determined based on the actual rental period used, according to the contract’s pricing principles. If the vehicle was rented under special terms, early return may lead to a change in the pricing tier, thereby altering the daily rate. In pre-paid rentals, returning the vehicle early does not oblige Local Car Rental to refund any part of the pre-paid rental price to the renter.
Local Car Rental has the right to terminate the agreement immediately if it becomes apparent that the renter is in material breach of the contract terms. In such a case, the renter is obliged to immediately return the vehicle and all its equipment to the agreed return location. Either party may terminate the agreement if the vehicle is stolen or if a fault falls under Local Car Rental’s responsibility that prevents the use of the vehicle, and Local Car Rental fails to provide a replacement vehicle within a reasonable time from the notification.
Any disputes concerning the rental agreement shall primarily be resolved through negotiations. If the dispute is submitted to a court for resolution, the matter shall be decided by the District Court of Local Car Rental’s domicile (Vaasa), or in consumer dispute cases, by another lower court specified by law.